Top Medical Health Centre | Private Healthcare Centre

Introducing One of the Top Hospitals in Malaysia
Sunway Medical Centre, Sunway City

Sunway Medical Centre, Sunway City is the largest private quaternary hospital in Malaysia, is a Joint Commission International (JCI) from the United States of America, an Australian Council on Healthcare Standards (ACHS) International, and Malaysian Society for Quality in Health (MSQH) accredited hospital. It is the first private hospital in the country to be recognised with these three prestigious accreditations. Since our establishment in 1999, we have achieved numerous major milestones that have transformed us into the top hospital that we are today.

Our dedication is to provide exceptional quality care and treatment for our patients and guests, maintaining an unparalleled standard of service expected from a top hospital in Malaysia. We offer a comprehensive range of healthcare services, including facilities with advanced medical technologies, health and wellness programmes, and 24-hour emergency services, including a dedicated Children’s Emergency - the first of its kind in a private hospital, launched in May 2023. We have also embarked on an extensive expansion plan that will allow us to reach a total built capacity of over 1,000 beds, solidifying our position as the top private hospital in Malaysia.

Below you will find our Vision, Mission and Values, along with a comprehensive list of our remarkable milestones over the years, state-of-the-art technology, equipment and facilities for enhanced patient outcomes, and everything else that has helped build our reputation in the public’s mind as the top hospital in Malaysia.

OUR VISION

To be one of the leading private medical centres in the ASEAN region

OUR MISSION

"Service with a SMILE"

S -	Satisfactory return to stakeholders
M -	Modern, comprehensive and safe facility and environment
I -	Inspired, engaged and driven teams
L -	Leading-edge clinical practices and technologies
E -	Exceed customers’ expectations

Our Value

Compassion

We are always sensitive to our patients’ needs

Humility

We believe in being humble, polite and respectful

Excellence

We strive for excellence and take pride in all that we do

Respect

We respect every individual and are always professional in our conduct and behaviour

Integrity

We believe in doing the right thing at all times

Building a Healthier Tomorrow

Our commitment to sustainability goes beyond exceptional patient care. It is reflected in how we support our employees, engage with our communities, and safeguard the environment. By prioritising these values, we aim to create a healthier, better world for future generations.

Delivering Compassionate Patient Care

We place patients at the heart of everything we do, ensuring that everything we do is built on trust, empathy, and of quality. Guided by our mission, Service with a SMILE, we promise to deliver exceptional care to every patient who steps through our doors. Whether they are here for a routine check-up, a complex medical procedure, or just a visitation, we are dedicated to providing an experience that exceeds expectations.

Cultivating a Culture of Excellence

Our employees are the backbone of our organisation, and we are dedicated to fostering a work environment where they can thrive and excel at. This includes providing opportunities for professional development, prioritising their safety and well-being, and promoting an inclusive culture where everyone feels respected, valued, and belonged. By providing the best support for our people, we enable them to make meaningful contributions both within and beyond the workplace.

Inspiring Positive Change in Our Communities

We believe in making a positive impact on society by actively contributing to the communities we serve. Through health workshops, outreach programmes, and partnerships, we work to raise awareness and encourage healthier lifestyles. Our initiatives reflect our commitment to not only treating illnesses but also preventing them, with the goal of improving overall community health. By empowering individuals with knowledge and resources, we hope to create lasting change that benefits everyone.

Leading the Way in Sustainable Healthcare

Sustainability is deeply embedded in our practices, from reducing our environmental footprint to creating green spaces that enhance the well-being of those in our care. We believe sustainability is not just about being eco-friendly but about creating lasting, positive change that benefits everyone. By prioritising responsible practices and engaging with our community, we are confident that even small efforts can have a big impact, contributing to a brighter future.