Vision

To be one of the leading medical centres in the ASEAN region

Mission

Service with a SMILE
Satisfactory return to shareholders
Modern, comprehensive and safe facility and environment
Inspired and engaged driven team
Leading edge clinical practices and technologies
Exceed Customers’ Expectations

C
ompassion

We are always sensitive to patients needs above our own

H
umility

We believe in being humble. polite & respectful

E
xcellence

We take pride in all that we do

R
espect

We are always professional in our conduct and behaviour

I
ntegrity

We believe in doing the right thing at all times

S
unway
H
ealthcare

Milestones

Year Description
2018 Appointed as Designated Centres of Integrated Oncology and Palliative Care by European Society for Medical Oncology (ESMO)
2018 WINNER: Pioneer Development Award 2018 in The Edge Property Excellence Awards 2018
2018 WINNER: Malaysia Healthcare CSR Company of the Year in the Frost & Sullivan 2018 Best Practices Award
2018 First hospital to be equipped with Philips Azurion 7 biplane
2018 Acquired Lokomat Pro V5® Hocoma
2018 WINNER: Top Medical Tourism Hospital of the Year in Asia Pacific 2018 (Joint winner with Bumrungrad International Hospital), Best Neurology Service Provider of the Year in Asia Pacific 2018, Best Oncology Service Provider of the Year in the Global Health and Travel Awards 2018
2017 First hospital to be equipped with Nemuri SCAN beds in Tower C ward
2017 First hospital in Southeast Asia with the Gamma Knife Icon
2017 Acquired the xSPECT-CT
2017 Acquired the Brachytherapy
2017 Acquired the latest da Vinci Surgical System
2017 1st private hospital in Malaysia to install the Intraoperative Radiotherapy (IORT)
2017 Winner of International Hospital of the Year and Best Marketing Initiative, Highly Commendable in Best Quality Initiative in the IMTJ Medical Travel Awards
2017 Winner of Orthopaedic Service Provider of the Year, Nominee (Runner-up) in Medical Tourism Hospital of the Year (Winner: Bumrungrad Hospital, Thailand. Runner-up: Mount Elizabeth Hospital, Singapore) by GHT-Bernstein 2017 APAC Healthcare and Medical Tourism Awards
2016 Growth Excellence Leadership Award in Hospital Services by Frost & Sullivan Malaysia Excellence Awards
2016 Hospital of the Year in Malaysia Award and Cosmetic Surgery & Aesthetics Service Provider of the Year Award by Global Health & Travel (GHT) Publication
2016 International Hospital of the Year Award by the International Medical Travel Journal (IMTJ), Malaysia Productivity and Innovation Class Certificate from the Ministry of International Trade and Industry
2016 1st hospital to install TrueBeam STx Radiotherapy System
2016 1st hospital in the Klang Valley to install the Siemens Biograph mCT
2016 Hansaton Malaysia Excellence Business Growth Award – Speech & Hearing Centre
2015 Best Corporate Healthcare Provider Award by Human Resources Vendor of the Year 2015
2014 1st hospital with Optos Daytona Fundus camera
2014 1st hospital in Southeast Asia to be accredited by the Australian Council on Healthcare Standards (AHCS)
2014 1st Laboratory in Malaysia to be awarded with Westgard Sigma Verification
2013 1st Sacroiliac Joint Fusion Surgery (1st in Asia)
2013 Phonak Award of Excellence in Professionalism (Malaysia) - Speech & Hearing Centre
2013 Opening of Aesthetic & Laser Centre
2013 Launched Industrial Nursing Service – first site at KDU
2013 1st hospital to install Siemens Somatom CT Scanner with Stellar Detector
2012 Acquired 3 Tesla MRI scanning
2012 Acquired Endoscopic Ultrasound
2012 Acquired Olympus Exera III Colonscope & Gastroscope
2009 1st Stereotactic Craniotomy Stem Cell Transplant
2009 Completion of hospital expansion project
2008 1st Balloon Sinuplasty
2008 1st Endolaser Varicose Vein
2008 1st Transurethral Resection of Prostate (TURP) by Greenlight Laser
2008 1st Laparoscopic Anterior Resection
2007 1st Laser Vaginal Rejuvenation
2007 1st Endoscopic Spinal Surgery
2004 Malaysia Society for Occupational Safety & Health (MSOSH) - Silver Award
2004 Prime Minister Quality Award - Finalist
2004 MSQH Hospital Accreditation Award
2004 1st Cochlear Implant (1st Private hospital in Malaysia)
2004 1st Minimally Invasive Surgery - Two-Incisor Total Hip Arthroplasty
2003 ISO 9001:2000 Quality Management System Certification Award
2003 1st Leksell Frame Brain Surgery
2003 HealthMark Certification Award
2003 1st Deep Brain Stimulation for Parkinson's Disease (1st in Malaysia)
2002 1st Corneal Implant
2001 1st Off Pump Beating Heart Coronary Artery Bypass Graft
2001 1st Endoluminal Grafting for Thoracic Aortic Aneurysm
2000 1st Endoluminal Grafting for Abdominal Aortic Aneurysm
2000 1st Image Guided Brain Surgery (Stereotactic Frameless)
1999 1st Coronary Artery Bypass Graft
1999 Sunway Medical Centre begins operations

Fact sheet

History
Established in November 1999, Sunway Medical Centre is an Australian Council on Healthcare Standards (ACHS) and Malaysian Society for Quality in Health (MSQH) accredited private hospital. Located in the smart sustainable Sunway City, Sunway Medical Centre is surrounded by an ecosystem that will inspire a healthy, safe and interconnected society for generations to come. This includes the Sunway Resort Hotel & Spa, Sunway Pyramid mall, Sunway Lagoon theme park, Sunway University and Monash University, which are all within walking distance from the hospital.

Facilities and Services

1,200 Medical Procedures
> 60 Medical Specialities and Sub-specialities
25 Centres of Excellence (COE)
636 Licensed beds (with a total capacity of 650 beds)
40 Dedicated Intensive Care Units (ICU), Critical Care Unit, Neonatal Intensive Care Unit (NICU) beds
12 Operating Theatres
2 Catheterisation Labs (Angioplasty, Stents)
> 180 Doctors with practicing rights, many of whom have trained and practised internationally in the UK, Singapore, NZ and Australia
> 700 Qualified nurses
40 Haemodialysis Bays
24-hours Radiology, Diagnostics & Laboratory, Blood bank, Pharmacy
24-hours Accident & Emergency
1,470 Parking spaces (Tower A & Tower C) and valet parking available at both towers

State of the art equipment and advanced medical technology

Sunway Cancer Centre

  • Zeiss INTRABEAM Intraoperative Radiotherapy (IORT)
  • Elekta Brachytherapy
  • Varian TrueBeam STx
  • da Vinci surgical system
  • Siemens XPECT-CT
  • Leksell Gamma Knife Icon

Radiology

  • 3.0 Tesla Magnetic Resonance Imaging
  • Flash Speed Dual Source CT Scanner with Stellar Detector
  • Full Field Digital Mammography
  • Computed Radiography
  • Digital Radiography
  • Digital Fluoroscopy
  • Bone Mineral Densitometry (BMD)
  • General Diagnostic 2D Ultrasound
  • 3D/4D Ultrasound
  • Cardiovascular X-ray System with Flat Detector
  • C-Arm / Mini C-Arm
  • Digital Orthopantomogram (OPG) and Intraoral X-ray
  • Interventional Radiography

Special Diagnostics

  • Ambulatory monitoring
  • Chemodenervation Spasticity
  • Deep Brain Stimulation (DBS)
  • Echo Cardiogram
  • Electrocardiography (ECG)
  • Electroencephalography (EEG)
  • Electromyography (EMG)
  • Full Lung Function Test
  • Lithotripsy
  • Nerve Conduction Study (NCS)
  • Sleep Study
  • Spirometry
  • Stress Test
  • Uroflowmetry

Rehabilitation Medicine

  • LOKOMAT Pro V5 ®

Cardiac & Vascular Centre

  • Philips Azurion 7 biplane

We operate 25 Centres of Excellence across an entire spectrum of healthcare needs

  1. Aesthetic & Laser Centre
  2. Behavioural Health Centre
  3. Bone & Joint Centre
  4. Breast Care Centre
  5. Cancer & Radiosurgery Centre
  6. Cardiac Vascular Centre
  7. Child Health Services
  8. Dental Services
  9. Diabetes Care Centre
  10. Dietetics & Nutrition Services
  11. Digestive Health Centre
  12. Ear, Nose & Throat Centre
  13. Eye Centre
  14. Fertility Centre
  15. Foot & Ankle Centre
  16. Hand & Microsurgery
  17. Neuroscience Centre
  18. Nuclear Medicine Centre
  19. Rehabilitation Medicine
  20. Speech & Hearing Centre
  21. Spine Centre
  22. Sunway Robotic Surgery Centre
  23. Urology Centre
  24. Wellness Centr
  25. Women’s Health Services

Smoke-Free Hospital

Sunway Medical Centre is designated as a smoke-free hospital in order to create a healthy and safe environment for our patients, visitors and employees. We fully adhere to regulations set out by the Ministry of Health, Food and Tobacco Act, Occupational Safety & Health Act, and Factory & Machinery Act in ensuring all premises within the hospital remain smoke-free. In addition, sale of tobacco products is not allowed in the hospital. We are also a Blue Ribbon certified partner. The Blue Ribbon campaign was first introduced by WHO (World Health Organisation) to ministries of health as an initiative to support the WHO Framework Convention on protection from exposure to tobacco smoke.

Sunway Medical Convention Centre

The highlight of Sunway Medical Centre includes a convention centre – aptly named the Sunway Medical Convention Centre. The multipurpose hall seats up to 500 pax and has audio-visual linkage with two of the new operating theatres to enable live telecast of surgical procedures. Video-conferencing facilities are also available upon request.

International Services

  • We have 52, 000 Patients from over 135 different countries in 2018.
  • We are a member of the Malaysian Health Tourism Council and we provide a range of services including interpreters in Indonesian, Arabic, Mandarin and Japanese, assisting patients in admission and discharge of patient, booking of hotel, necessary medical documents and medical transfer to Malaysia.

Collaborations

  • Sunway Medical Centre has signed two agreements with University of Cambridge and Royal Papworth Hospital to collaborate on clinical services, research and training and their Clinical Research Centre was appointed as a regional site partner by School of Clinical Medicine, University of Cambridge.
  • Sunway Medical Centre collaborates with Harvard Medical School in the Southeast Asia Healthcare Leadership Programme (SEAL) for emerging healthcare leaders to gain access to world’s leading authorities in safety, quality, complex organisational management and health leadership to emerging healthcare leaders.