Admission / Discharge

Call-bell

Call-bell services in the ward are not chargeable. Please call for assistance.

Electrical

Your own electrical items are strictly not allowed in the hospital. A hair dryer is available upon request.

Waiting Areas

Public waiting areas are located at the lift lobby of all floors.

Smoking

Smoking is prohibited in the hospital compound.

Telephone

All patients’ rooms are equipped with a telephone to receive incoming calls. All outgoing calls are chargeable. (Local calls: press “9” followed by the required numbers. Outstation calls: press “0” to go through our operators.) Alternatively, there are public phones located at the lift lobby on all floors.

Valuables

In the interest of safety, we request that you do not bring any valuables into the hospital. Sunway Medical Centre does not accept responsibility for loss or damage to personal properties.

Meals

Meals are complimentary for patients only. Food is supplied according to the patient's age and medical condition. Mealtimes are: 

• Breakfast: 8.00 am – 9.00 am 
• Lunch: 12.00 pm – 1.00 pm 
• Afternoon tea: 3.00 pm – 3.30 pm
• Dinner: 6.00 pm – 7.00 pm 
• Night tea : 8.00 pm – 8.30 pm
   

Please use your own cutlery for non-halal food. A hot water flask is provided. You can make your daily food choices through our electronic meal-ordering system at your bedside.

To ensure food safety and to comply with dietary regulations, we discourage the consumption of outside food within the hospital. If you or your visitors bring in external food, please be aware that the hospital cannot be held liable for any health complications that may arise as a result.