Our Pharmacy Department is dedicated to delivering high-quality, comprehensive pharmaceutical services to patients, healthcare providers, and customers. We prioritise patient safety and innovative healthcare solutions to ensure optimal outcomes.
We offer a wide range of services, including inpatient and outpatient care, pharmaceutical preparations, and clinical pharmacy support. Medications are stored, monitored, and handled following stringent safety guidelines to prioritise patient well-being. Our advanced facilities include:
These state-of-the-art systems enhance efficiency and safety by automating medication distribution and management in several of our wards.
Our clean room, certified by the Ministry of Health, ensures that cytotoxic drugs are prepared in a controlled, aseptic environment.
Our Pharmacy Department offers a wide range of services tailored to your healthcare needs. From medication dispensing and counselling to clinical pharmacy support, cytotoxic drug preparation, and inventory management, we ensure the highest standards of safety and quality. Our goal is to provide seamless, patient-centred care while supporting healthcare professionals with expert guidance on medication use and management. Whatever your needs, our dedicated team is here to support your journey to better health.
Medication dispensing is at the core of what we do. We prepare prescriptions for patients staying in the hospital and those visiting from home, making sure all medications are safe and suitable. We also handle sensitive medications like controlled drugs, following strict legal rules. Beyond dispensing, we're also here to help patients understand how to take medications properly, choose the right over-the-counter options, and even arrange for repeat deliveries to save time.
We ensure timely and efficient medication distribution across all hospital wards, including those equipped with automated dispensing cabinets (ADCs). Our pharmacists oversee the management of dangerous drugs and psychotropic substances, provide troubleshooting support, and ensure smooth ADC operations to maintain uninterrupted care.
When it comes to cancer treatments, our cytotoxic drug reconstitution (CDR) service safely prepares chemotherapy medications under highly controlled conditions. We also train and certify the people who handle these treatments to maintain the highest safety standards.
For wards requiring diluted electrolytes, our intravenous (IV) admixture service prepares these solutions to make sure patients receive the right doses. We maintain strict safety standards and train staff to ensure everything is done correctly.
If a medication isn’t commercially available, our drug manufacturing team can prepare it for the patient, ensuring consistent quality and supply to meet their specific needs.
We also prepare custom medications through our extemporaneous dispensing service when no other options are available, we prepare custom medications through our extemporaneous dispensing service to make sure each patient gets exactly what they need.
Our clinical pharmacy services focus on improving treatments for hospital patients. We work closely with doctors and nurses to provide expert advice, monitor medications for effectiveness, report any side effects, and make sure safety guidelines are followed. We also create helpful resources like guides and bulletins to share important information about medications.
Through medication counselling, we help patients understand medications, whether it's learning to use devices like inhalers and insulin pens, or understanding how to take medications after leaving the hospital. We're here to answer patients’ questions and make things easier.
Our drug identification service ensures that any medications patients bring to the hospital are properly identified and safely included in their care.
Our pharmacists also lead drug formulary reviews, assessing new drug requests for safety, efficacy, and cost-effectiveness. We also handle special orders for medications that aren’t commonly available and keep our hospital’s drug list up to date.
With drug inventory management, we make sure the hospital always has the medications it needs. We take care of everything from ordering and storing to distributing medications, handling recalls, and addressing any issues. We also work to keep costs reasonable while maintaining a steady supply.
Finally, we prioritise medication safety and training by regularly checking our processes, making improvements, and training pharmacy staff to handle medications safely. We also train other hospital teams to ensure everyone is on the same page when it comes to managing medications.
Managing your long-term medications has never been easier. At Sunway Medical Centre, Sunway City, our Outpatient Repeat Medication Service streamlines the prescription process, ensuring you receive your essential medications on time, every time.
Whether you’re managing a chronic condition or require ongoing treatment, this service is designed to save you time, reduce stress, and provide seamless access to the care you need. By eliminating the need for frequent visits for prescription refills, we help you focus on what matters most: your health.
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Antimicrobial Stewardship (AMS) is a coordinated programme that promotes the responsible use of antimicrobial medications, such as antibiotics, antifungals, antivirals, and antiparasitics, to optimise treatment outcomes, minimise drug toxicity, and reduce the emergence of antimicrobial resistance.
Antimicrobial resistance poses a significant global health threat, making it increasingly difficult to treat common infections effectively. By ensuring antimicrobials are used appropriately and only when truly needed, AMS helps preserve the effectiveness of these vital medications for current and future generations.
At Sunway Medical Centre, Sunway City, our AMS programme is led by a multidisciplinary team of pharmacists, infection control nurses, microbiologists, and clinicians. Together, they:
Though often working behind the scenes, our AMS team plays a pivotal role in safeguarding public health and ensuring every patient receives safe, effective treatment. Through their efforts, we remain committed to combating antimicrobial resistance and maintaining the integrity of life-saving medications.
For your convenience, our pharmacies are strategically located across Sunway Medical Centre, Sunway City:
Tower A: 5th Floor
Tower B: Ground, 1st, and 2nd Floor
Tower C: Lower Ground, Ground, and 1st Floor
Tower D: Ground (A&E), 4th, 5th, 6th, 7th and 9th Floor
Monday - Friday: 8.30 am - 6.00 pm
Saturday: 8.30 am - 2.00 pm
Sundays & Public Holidays: Closed
Ground Floor, Tower B
Ground Floor, Tower C
Ground Floor (A&E), Tower D
Thursday: 6.00 pm - 9.00 pm (1st Floor, Tower C)
