Hearing Impairment

Some people are born with hearing impairment (congenital) while many others may lose their hearing later in life (acquired). Hearing loss can be classified to different degree or type of hearing loss, eg. mild to severe profound hearing loss; one or both ears may be affected with one side worse than the other; gradual or sudden hearing loss etc.

If you think you may have hearing problems, you should consult an Ear, Nose & Throat (ENT) Specialist/audiologist. Let your doctor/audiologist know if:

  • You have difficulty listening when more than one person in the room is talking
  • You have to concentrate quite hard to understand the other person when you are having conversation
  • You often get confused on where a sound is coming from
  • The voices of women and children seem harder to understand
  • You can sometimes hear a hissing, rushing or ringing sound in the ear
  • You feel that people mumble or that their speech is not clear, or you hear only parts of conversations when people are talking
  • You often ask people to repeat what they said
  • Friends or family tell you that you don’t seem to hear very well
  • You need to ask others about the details of a class or meeting you attended
  • People say that you play music or your TV too loudly
  • You can’t hear the doorbell or telephone

The ENT Specialist will perform an ear examination and, if necessary, refer you to an audiologist. The audiologist will use various hearing tests to detect where the problem might be and how severe the problem is.


Cochlear Implant

Depending on the severity of the condition, we have several treatment options available including our cochlear implant programme targeted towards people with severe to profound hearing loss.

Visit our cochlear implant page to learn more about this solution.

Cochlear Implant


Speech Problem

For many of us, normal speech might seem effortless, but speech is a complex process that requires precise timing, nerve and muscle control. When we speak, many muscles from various body parts and system need to coordinate. This includes the larynx, which contains the vocal cords, the teeth, lips, tongue, and mouth and the respiratory system.

A speech-language therapist is trained to observe people as they speak and identify their speech problems. Common speech problems include stuttering, cluttering, articulation disorders, and apraxia. People with hearing impairment may also have problems with speech. The speech-language therapist is able to conduct assessments to identify the area of problems and provide the required therapy.


Swallowing Problem

We generally view eating as a pleasure as well as a need for nourishment. Imagine that you have issues swallowing food and will be relying on tubes or other methods for your nutritional needs, your quality of life will definitely suffer. This is the reality for many patients post stroke, cancer or motor vehicle accident. A swallowing therapist is a speciality trained Speech Language Therapist that is able to assess swallowing difficulties and provide rehabilitation treatment to allow this patient to start tasting life again.


Services & Procedures Offered

SunMed’s Speech & Hearing Centre offers complete screening, diagnostic and rehabilitation services in the areas of audiology and speech-language therapy. The centre is equipped with the latest technology and a team of audiologists, speech language-therapists, and ENT specialists.

  • Hearing test for all ages
  • Speech audiometry
  • Impedance audiometry
  • Auditory brainstem response (ABR) test
  • Otoacoustic emissions (OAE) testing
  • Auditory steady-state response (ASSR)
  • Hearing aids sales, fitting and evaluation
  • Sales and fitting of assistive listening devices and hearing aid accessories
  • Aural rehabilitation
  • Cochlear implant programme
  • Tinnitus management

Speech-language therapy services available include assessment and treatment of children or adults with:

  • learning difficulties, mental disability, developmental delay.
  • disfluency or stuttering.
  • cleft lip and/ or palate.
  • voice problems (e.g., poor quality, inappropriate pitch, loss of voice).
  • cancer of the mouth, tongue, head and neck.
  • autistic spectrum disorders.
  • hearing loss (e.g., hearing aid users, cochlear implant recipients).
  • head and neck injury, surgery or stroke.
  • any degree of feeding or swallowing difficulty
  • laryngectomy (removal of larynx/‘voice box’).

Ellin Fariza Selamat
Senior Audiologist



Bachelor of Audiology (Hons) (Universiti Kebangsaan Malaysia)

A member of the Malaysian National Society of Audiologists (MANSA)

Ellin began her career in Audiology in 2007. She received her credentials from the National University of Malaysia. She worked in numerous government hospitals before she joined Sunway Medical Centre in 2012. In SunMed, she is a member of the Cochlear Implant Programme Core Team which is a multidisciplinary team consisting of ENT Surgeons, Speech-Language Therapists and Audiologists. She is able to handle various cochlear implant brand and provide thorough pre and post cochlear implantation assessments, rehabilitation and counseling. She is the head of the Audiologist team and she leads the Speech and Hearing Centre as a whole.

She has gained her clinical competence from working in different audiological settings and this has provided her with a broad range of experience with individuals of all ages with hearing and communication problems.

She believes that those who suffer from hearing impairment can improve their quality of life by early identification, thorough management, good rehabilitative programmes and also commitment from all parties. She hopes that patients will get the optimum benefit from the latest and current technology of hearing devices and cochlear implant so that they will be able to live a normal life with improved ability to listen and communicate with the people in their world.  


Lee Sing Yin
Senior Audiologist


Bachelor of Audiology (Hons) (Universiti Kebangsaan Malaysia)

A member of the Malaysian National Society of Audiologists (MANSA)

Sing Yin is a Senior Audiologist in the Department of Speech & Hearing Centre. She obtained her Audiology degree with distinction from Universiti Kebangsaan Malaysia in 2010. She joined Sunway Medical Centre in 2020. She has years of working experience in clinical works, service support and product support in Malaysia and Singapore prior to joining Sunway Medical Centre.

Sing Yin serves patients of all ages, from newborns to the elderly, suffering from a wide spectrum of hearing problems. She is involved in adult and paediatric assessment, aural rehabilitation and vestibular assessment. She enjoys treating seniors with hearing difficulties to help them stay connected with people and improve their quality of life.


Nurul Aisyah Marzuki


Bachelor of Health Science (Hons) Audiology (USM)

A member of the Malaysian Association of Speech-Language & Hearing (MASH)

Aisyah joined Sunway Medical Centre in 2017 as an Audiologist. She received her credentials in Audiology from Universiti Sains Malaysia.

She sees patients from all walks of life for hearing awareness, prevention, screening, diagnostic assessments and (re)habilitation.

She is a member of the Cochlear Implant Programme Core Team which is a multidisciplinary team consisting of ENT Surgeons, Speech-Language Therapists and Audiologists.

She is also actively involved in increasing awareness on hearing loss amongst the public and healthcare professionals via awareness campaigns, screening programmes and talks.

She advocates for early identification, early intervention and evidence-based practice to improve the quality of life of her patients.


Muhammad Khalis Mustapha


Bachelor of Audiology (Hons) Universiti Kebangsaan Malaysia (UKM)

A member of the Malaysian National Society of Audiologists (MANSA)

Khalis started his career as an Audiologist at Sunway Medical Centre in 2020. He received his credentials in Audiology from Universiti Kebangsaan Malaysia.

He sees patients from all age groups for hearing assessment, awareness, prevention and (re)habilitation and this provided him with a lot of experience with individuals that face hearing and communication problems.

He is also a member of ‘Dangerous Decibel Educator Training program’ which actively aims to significantly reduce the prevalence of noise-induced hearing loss and tinnitus (ringing in the ear) through exhibits and education.

He is also actively involved in hearing loss awareness amongst the public especially through social media advertisement and campaigns. He believes that with increased awareness among the public, this will lead to improvement in quality of life especially for those who suffer from hearing impairment.

Khalis’ current interests lies in Balance assessment and management.


Doris Ley Shu Sieng

Doris had started her profession as an Audiologist in 2019. She earned her credentials from the National University of Malaysia (UKM).

She is also a certified Dangerous Decibel educator who received training on public campaign targeting to reduce incidence and prevalence of noise induced hearing loss and tinnitus in school-age children.

She has passion in aural habilitation and rehabilitation which includes prescription of hearing aids and cochlear implant to conquer verbal communication barrier that can impact on more social mingling and improve their quality of life.  


Christine Yu Lee Mei
Senior Speech Language Therapist


Masters in Speech & Language Therapy (University of Reading, UK)

Bachelor of Psychology (Hons) (Sunway University in affiliation with University of Lancaster, UK)

A member of the Malaysian Association of Speech-Language & Hearing (MASH)

Christine started practicing as a Speech-Language Therapist in 2013. In the past 9 years of her clinical experience, she has had the opportunity to work with children with hearing impairment, Autism Spectrum Disorder (ASD), Global Developmental Delay (GDD), ADHD, Down Syndrome, Learning difficulties, Speech sound disorders etc.

She is Hanen certified in ‘It Takes Two to Talk’ and ‘More than Words’.

Besides that, she is also a member of the Cochlear Implant Programme Core Team which is a multidisciplinary team consisting of ENT Surgeons, Speech-Language Therapists and Audiologists. She also used to run social group therapy sessions for children with social-communication difficulties.

She enjoys educating families and caregivers on ways they can help children with their communication by being effective communication partners at home.

Her special interest lies in Hearing Impairment, Language and Social Communication. She believes that each child has the potential to communicate, given the opportunity and the support they need from their home, school and community.


Jane Lau Je-Ann
Speech Language Therapist


Master of Speech Pathology (University of Melbourne, Australia)

Bachelor of Arts (Applied Linguistics and International Communication) (Australia)

A member of the Malaysian Association of Speech-Language & Hearing (MASH) and Speech Pathology Australia (SPA) Certified Practising Speech Pathologist (CPSP)

Jane joined Sunway Medical Centre as a Speech-Language Therapist in 2016. Jane has since worked with children from varying ages and needs, including those diagnosed with Autism Spectrum Disorder, Intellectual Disability, Learning Difficulties, Global Developmental Delay and Genetic Disorders. She provides assessment and treatment for early language skills, language delay, social communication difficulties, speech sound disorder and literacy difficulties.

Jane believes in patient and family-centered practice. She values family members’ involvement throughout therapy and strongly believes that this is paramount to enhance positive outcomes. Jane is also passionate about raising awareness and educating the public on speech, language and communication disorders in children. She has been invited as a guest speaker on radio interviews and provided talks. She believes that an inclusive community is pivotal to support children with additional needs.


Young Tze Wei (Abby)
Speech Language Therapist


Bachelor of Speech Pathology (Hons) (University of Newcastle, Australia)

A member of the Malaysian Association of Speech-Language & Hearing (MASH)

Young Tze Wei also referred to as Abby, joined Sunway Medical Centre’s Speech and Hearing Centre in 2018. She graduated from the University of Newcastle with a Bachelor of Speech Pathology (Honours). She has had the opportunity to work with children and young adults across various settings.  She is Hanen certified in ‘It Takes Two to Talk’, PROMPTs for Restructuring Oral Muscular Phonetic Targets (PROMPT) and Sequential Oral Sensory (SOS).

Abby’s passion for speech pathology stemmed from her desire to help others achieve their full potential. She believes that the ability to communicate is an innate human right. Abby takes a holistic approach to therapy and works collaboratively with parents and other key people in a child’s life in order to make the most significant impact. Abby strives to provide children with high quality and evidence-based practice intervention.

Abby strongly believes in the importance of early intervention to ensure children receive services as early as possible to minimise the impact of their delay in the future.


Loo Zhu Li
Speech Language and Swallowing Therapist


Bachelor of Speech Science (Honours) (UKM)

A member of the Malaysian Association of Speech –Language & Hearing (MASH)

Zhu Li sees patients in the ward and outpatient clinics here in Sunway Medical Centre and enjoys working with individuals with Speech-Language, Communication and Swallowing difficulties following stroke, traumatic brain injury or neurological disorders such as Parkinson’s disease.

Being a member of the hospital’s Neuro Rehabilitation Services and Medical Support Care Team, she actively involves in discussions among allied health professionals to provide holistic intervention to patients. She believes that educating and providing supports to caregivers is crucial in patient’s rehabilitation journey.

She is committed to keep herself updated with the current evidence-based practice to be incorporated into her services. She is PROMPT trained (PROMPTS for Restructuring Oral Muscular Phonetic Targets) to help those with motor speech difficulties.


Rishika Lazarus
Speech Language and Swallowing Therapist


BSc Speech and Language Therapy (University of Reading, United Kingdom)

A member of the Malaysian Association of Speech-Language & Hearing (MASH) |

Registered with the Health & Care Professions Council (HCPC)

Rishika’s journey as a clinician began when she graduated from the University of Reading (United Kingdom) with her Bachelors in Speech and Language Therapy in 2020.

Rishika has experience working alongside a multidisciplinary team where she worked with individuals with a range of communication and swallowing difficulties such as those with acquired neurological disorders. Rishika has also conducted Joint Voice Clinics alongside a consultant Ear Nose Throat (ENT) surgeon where she contributed in the assessment, diagnosis and management plan of individuals with voice problems.

Rishika believes in a holistic and client-centered service and encourages joint working with other professionals involved in the client’s management. She advocates for family and carer education throughout therapy as she believes that this is vital in enhancing the client’s quality of life.

Following her experience working with a Head and Neck Cancer Multidisciplinary team in the UK, Rishika is passionate about improving the quality of life of these clients, including their outlook towards eating and drinking post diagnosis and treatment.

Rishika is on a mission to increase the awareness on the role of a Speech and Language Therapist in the lives of clients with swallowing and communication difficulties in Malaysia, especially those with Head and Neck Cancer. In order to provide the best care for her clients’, Rishika continues to stay up to date with current research, evidence-based interventions and attends training such as essential oral care as she is firm believer that learning never stops.

Rishika is trained in basic Malaysian Sign Language (MySL), and Makaton.  



Contact Info

For more information or appointments, please call:

Operation Hours:

Monday – Saturday: 8:30am – 5:30pm
Closed on Sunday and Public Holidays


The 2nd Floor, Tower A