Clinical Outcomes
Our one-stop cancer centre has been established since 2016. We strive to do everything possible to ensure that our patients receive high-quality cancer diagnosis, treatment, and care.
| Clinical Outcome Indicator |
*Benchmarking Published Data |
Achievement |
| 2022 |
2023 |
2024 |
| 30 days mortality rate for stem cell transplant patients |
< 14% 1 |
Not Monitored |
Not monitored |
0% |
Indication:
Better than benchmark
Less than benchmark
*Reference:
12 Months Local Control Rate for Brain Metastatic Breast Cancer Treated with Gamma Knife
| Clinical Outcome Indicator |
12 Months Local Control Rate (University of Pittsburgh) |
12 Months Local Control Rate (Sunway Cancer Centre) |
| Brain metastatic breast cancer treated with Gamma Knife |
71% |
96% |
*Reference:
-
University of Pittsburgh: Numbers (350 patients) are based on patients between 1990 and 2009
-
SCC: Numbers (34 out of 56 patients) are based on patient with brain metastatic Breast Cancer treated from 2017-2024
12 Months Local Control Rate for Brain Metastatic Treated with Gamma Knife
| Clinical Outcome Indicator |
12 Months Local Control Rate (JLGK0901) |
12 Months Local Control Rate (Sunway Cancer Centre) |
| Brain metastatic breast cancer treated with Gamma Knife |
87% |
90% |
*Reference:
-
JLGK0901: Numbers (1194 patients) are based on patients between 2009 and 2012 (based on the local recurrence rate reported)
-
SCC: Numbers (115 out of 194 patients) are based on patient with brain metastatic treated from 2017-2024
These measures are benchmarked with various Australia hospitals registered under the Australia Council Healthcare Standard (ACHS) and exceed the average aggregated scores of these institutions.
| Clinical Outcome Indicator |
*Benchmarking Published Data |
Achievement |
| 2022 |
2023 |
2024 |
| Oesophagus perforation secondary to oesophagus dilatation procedure |
≤ 0.32% 1 |
0% |
0% |
0% |
Indication:
Better than benchmark
Less than benchmark
*Reference:
-
Australian Council Healthcare Standard (ACHS); Australasian Clinical Indicator Report, 2015-2022 (24th Edition).
Sunway Medical Centre is committed to the well-being and recovery of our stroke patients. Our dedicated team closely monitors progress using key performance metrics to ensure that every patient receives the best possible support, leading to positive outcomes and an improved quality of life.
| Clinical Outcome Indicator |
*Benchmarking Published Data |
Achievement |
| 2022 |
2023 |
2024 |
| Stroke patients restored to their capabilities for activities of daily living (ADL) / working after ADL intervention |
> 75% 1 |
85% |
96% |
92% |
Indication:
Better than benchmark
Less than benchmark
*Reference:
-
Malaysian Society for Quality and Health (MSQH) : Performance Indicator, 6th Edition, 2022
Patient - Reported Outcome Measurements (PROMs)
A Patient-Reported Outcome Measurements survey is a special tool used within healthcare; its purpose is to capture patients' views concerning own health status, quality of life, and the results of medical treatments. These questionnaires focus on the outcomes of symptoms, function, or general well-being after receiving certain care or having a particular intervention.
|
PROMs Survey
|
Procedures
|
Tool is scientifically validated
|
Case-mix adjustment
|
Response rate (%)
|
|
1
|
Total Knee Replacement
|
Yes
|
No
|
More than 75%
|
|
2
|
Total Hip Replacement
|
Yes
|
No
|
More than 75%
|
|
3
|
Carpal Tunnel, Trigger Finger and de Quervain
|
Yes
|
No
|
51-75%
|
Prevention and Control of Infection
Patient safety and high-quality care have always been our priority. In Sunway Medical Centre, an infection control team collects data on Hospital Acquired Infection (HAI) to ensure we can control the spread of infection by adhering to stringent infection control practices.
What is Hospital Acquired Infection?
Hospital Acquired Infection is an infection that you may get during your hospitalisation.
In Sunway Medical Centre, our HAI rate is lower than the universal rate. We are benchmarking our data with the Ministry of Health.
| Clinical Outcome Indicator |
*Benchmarking Published Data |
Achievement |
| 2022 |
2023 |
2024 |
| Hospital Acquired Infection (HAI) rate |
< 5% 1 |
0.06% |
0.07% |
0.04% |
Breakdown of HAI
Data below are the subset of Hospital Acquired Infection. The lower rate implies our dedicated team deliver care and treatment based on the best practices. Our target is benchmarked with the national accreditation body.
| Measures |
*Benchmarking Published data |
Achievement |
| 2022 |
2023 |
2024 |
| Ventilator-associated pneumonia (VAP) |
< 10 per 1000 ventilator days 1 |
3.36 |
4.12 |
0.56 |
| Catheter blood stream iInfection (CRBSI) |
< 5 per 1,000 line-days 1 |
0.6 |
0.81 |
0.12 |
| Surgical site infection (clean elective surgeries) |
< 2% 1 |
0.6% |
0.1% |
0.06% |
| Catheter-associated urinary tract infection (CAUTI) |
< 0.5 per 1,000 catheter days 1 |
0.28 |
0.81 |
0.08 |
Indication:
Better than benchmark
Less than benchmark
*Reference:
-
Malaysian Society for Quality and Health (MSQH) : Performance Indicator, 6th Edition, 2022
Emergency Services
Sunway Medical Centre, Sunway City is committed to addressing patients' needs during emergencies. We currently provide two specialised emergency services: adult and paediatric care, designed to cater to the diverse needs of our patients and ensure our patients receive timely and effective treatment.
To uphold the highest standards of care, we continuously monitor various metrics and benchmark our service performance with various hospitals via the Australian Council Healthcare Standard system.
| Clinical Outcome Indicator |
*Benchmarking Published Data |
Achievement |
| 2022 |
2023 |
2024 |
| Red Zone patients seen by Medical Officer immediately within 5 minutes after triaged |
97.9% 1 |
99% |
100% |
100% |
| Yellow Zone patients seen by Medical Officer within 15 minutes after triaged |
71.8% 1 |
89% |
95% |
94% |
| Green Zone patients seen by Medical Officer within 30 minutes after triaged |
65.8% 1 |
87% |
93% |
93% |
| Ambulance calls response time within 5 minutes |
100% 2 |
100% |
100% |
100% |
Indication:
Better than benchmark
Less than benchmark
*Reference:
-
Australian Council Healthcare Standard (ACHS); Australasian Clinical Indicator Report,2015 – 2022 (24th Edition)
-
Nuffieldtrust : Ambulance response times, 2024
