Explore Our Clinical and Quality Improvement Data
To maintain the highest standards of patient experience and care, our hospital diligently monitors Key Performance Indicators (KPIs) as a core part of our quality improvement efforts. This thorough approach includes the analysis of both Clinical Data and Quality Improvement Data to ensure that every patient consistently receives high-quality care.
We are committed to transparency and believe in empowering individuals with specific data about hospital care quality. By providing detailed data, we help patients and their physicians to make well-informed decisions about treatment across a wide range of medical conditions. This informed approach enhances patient involvement in their own care and supports better health outcomes. Explore below to see what we monitor and how we continuously enhance the quality of care.
Patients’ Safe and Reliable Care
Explore the key patient safety indicators we closely track, including rates of complications and adverse events, to deliver care that upholds patient safety, trust, and overall well-being.
Patient Safety IndicatorsEffectiveness of Our Treatments and Services
Check out the key indicators showing success rates and outcomes of treatments and healthcare services across hospital departments, which we track to ensure high-quality treatment and care.
Clinical Outcome IndicatorsPatients’ Satisfaction with Their Care
Get a glimpse of how our patients rate their satisfaction with the care, service, and treatment they receive at Sunway Medical Centre, Sunway City, as we continually improve their experience.
Patient Experience IndicatorsEnhancing Patient Care and Outcomes
Learn about the action plans and strategies we implemented at our hospital to address gaps identified through the indicators above, ensuring better patient care and clinical outcomes.
Improvement Plans
