Sunway Medical Centre’s commitment to excellence is exemplified by our numerous quality initiatives.
Quality & International Benchmarking
|Quality Measures||Sunway Medical Centre - Percentile||Programme||Benchmarking Countries|
|Lowest unplanned return to the operating room||Top 10%||CIP ACHS||Australia & New Zealand|
|Lowest medication errors||Top 10%||CIP ACHS||Australia & New Zealand|
|Lowest impatient fall rate||Top 20%||CIP ACHS||Australia & New Zealand|
|Medication safety||Top 18%||Equip5 ACHS||Australia|
|Credentialing and scope of clinical procedures||Top 18%||Equip5 ACHS||Australia|
Sunway Medical Centre benchmarked against Australian and New Zealand healthcare facilities under Australian Council of Healthcare Standards (ACHS) programmes. *CIP ACHS results based on 2017 1st half report, EQuip5 results based on 2016 annual data
At Sunway Medical Centre, we strive to achieve quality of excellence. We are proud to be the first hospital in South-East Asia to be accredited by the Australian Council of Healthcare Standards (ACHS). Awarded based on compliance to the rigorous EQuip5 standards set by ACHS, it is a guarantee that a hospital meets the quality and safety standards of Australian hospitals.
Currently, we are in the midst of embarking on another exercise with ACHS by adopting the latest and more stringent EQuip6 standards. It is part of our on-going efforts to be constantly on par with the latest international standards in healthcare quality.
Without data, it is just opinion.
In 2017, we were awarded full-accreditation status by the Malaysian Society of Quality Healthcare (MSQH), the leading organisation that advocates, promotes and support continuous quality improvements and safety in Malaysian healthcare. MSQH accreditation standards are based on standards established by the International Society for Quality in Health Care (ISQua), a world-renowned organisation in healthcare safety and quality.
Sunway Medical Centre values evidence-based measures of healthcare quality. We track numerous quality indicators to monitor clinical performance and outcomes. As an ACHS-accredited hospital, we recently participated in the ACHS’s Clinical Indicator Programme. The ACHS Clinical Indicator Programme is a strategic benchmarking programme with 700 participating healthcare organisations from Australia and New Zealand. Internationally renowned and well established with on-going reviews, it is endorsed by over 40 Australasian healthcare colleges, societies and associations.